Archive for the Tag 'Advancement Services'

Reigning in shadow databases

The following story, posted with permission, was sent to the FUNDSVCS list in response to a question about how to reign in schools and departments at a university that keep their own shadow databases of contacts. The response hit the nail on the head: We started working on folding shadow databases into (Raiser’s Edge, our […]

Filed in Advancement Services,Best Practices,Databases,Donor Databases No Responses yet

More nonprofit software mergers and acquisitions

Last year the big news in my industry was Blackbaud’s acquisition of Convio and the merger/acquisition of Datatel and Sungard Higher Education (now called Ellucian).  2013 is off to a bang with Accel-KKR’s acquisition of Sage’s Nonprofit Solutions Group and iModules acquisition of Harris Connect. The Sage staff I’ve talked to can’t comment publicly until […]

Filed in Advancement Services,Alumni Relations,Databases,Donor Databases,Software 3 Comments so far

Training on your new database

A question was posted to a listserve for nonprofit techies looking for tips on training staff on a new database.  I discussed training at a high level on page 13 of this chapter from CASE’s Handbook of Institutional Advancement.  Here are some more detailed rules of thumb: 90% of training is forgotten within the first […]

Filed in Advancement Services,Databases,Donor Databases,IT Management,Nonprofit Management,Nonprofit Technology 2 Comments so far

Blackbaud kills Common Ground: So What?

According to the Foundation Center’s analysis of data from the National Center for Charitable Statistics, there are approximately 1.5 million nonprofits in the U.S. According to the Q&A that Idealware conducted with Blackbaud, approximately 400 nonprofits are using the version of Common Ground that’s being killed. That’s about .026 percent of U.S. nonprofits. Obviously, if […]

Filed in Advancement Services,Databases,Donor Databases,Fundraising,IT Management,Nonprofit Technology,Software One Response so far

Blackbaud kills off Common Ground

Yesterday the news was that Blackbaud had laid off 50 employees it acquired when it bought Convio in May.  In what was said to be an unrelated development, they also announced the departure of Gene Austin, the former CEO of Convio. Today the news is that Blackbaud is killing off Common Ground, one of the […]

Filed in Advancement Services,Databases,Donor Databases,Fundraising,Nonprofit Technology,Software 61 Comments so far

Tales of faux donors scamming charities

The following is a compilation of online discussions of faux donors trying to scam colleges, schools, and nonprofits. In most cases it’s not clear what the scammers are trying to achieve. Maybe they’re just practical jokes. These tales were provided by Barbara Esteve at Cedar Crest College, Roylene Gallas at the Little City Foundation, Don […]

Filed in Advancement Services,Fraud,Fundraising,Prospect Research,Scam No Responses yet

ROI for a donor database

My colleague Charlie Hunsaker posted the following question on the FUNDSVCS Advancement Services listserve: I have two clients who are looking for new systems and want a “cost justification” for their acquisition to share with their management. Probably an issue that we should all be looking at. So with some background, I’ve got some questions. […]

Filed in Advancement Services,Donor Databases,Fundraising,Nonprofit Technology No Responses yet

Blackbaud’s acquisition of Convio is a done deal

Blackbaud completed its purchase of Convio.  The next adventure starts today, as we wait to see what the future holds for their various systems.

Filed in Advancement Services,Databases,Donor Databases,Email Marketing,Fundraising,Nonprofit Technology,Online Fundraising,Software No Responses yet

Blackbaud – Convio merger expected to close this week

The Department of Justice signed off on Blackbaud’s acquisition of Convio last week, and it looks like the deal will close this week.  This is just the beginning of the story.  I expect that it will take at least several months, and probably several years, before the dust settles and we know what’s left behind.  […]

Filed in Advancement Services,Cloud Computing,Databases,Donor Databases,Fundraising,Nonprofit Technology,Online Fundraising,Software No Responses yet

Creative credit card donation scam

Since this scam is on the rebound I’m republishing the following: A friend forwarded the following description of a scam aimed at a well-known college.  Fortunately, they didn’t fall for it.  I would like to make everyone aware of a recent situation here that is most likely a scam to launder stolen credit card funds, […]

Filed in Advancement Services,Fraud,Scam 64 Comments so far

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