Archive for the Tag 'Donor Databases'

Robert in the news(paper)

I was interviewed for two articles that were published recently. The NonProfit Times ran the story The Evolution of Donor Management And Its Fundraising Future, which deals with how technology is transforming the way nonprofits interact with donors, particularly online. And the Chronicle of Philanthropy ran ‘But It’s Free!’ and 9 Other Lines About Technology You Don’t Want […]

Filed in Advancement Services,Donor Databases,Fundraising,Online Fundraising,Software No Responses yet

Important changes for GiftWorks users

FrontStream, the current owner of GiftWorks, sent me the following notice this week: Hey there Robert, As in the past, we are preparing to upgrade FrontStream CRM (previously GiftWorks 2013) users to the newest version of CRM. This change is in-line with our transition to a subscription-based service. As such, current and new clients are […]

Filed in Donor Databases,Fundraising,Nonprofit Technology,Software 6 Comments so far

Discussion of Donor Data Retention

A few months ago I wrote a post on the topic of whether nonprofits should delete old donor records. The same topic came up recently on the APRA’s listserve, PRSPCT-L. The original question: My organization is working on a data retention policy and wondering if others have insights to share. There seems to be a […]

Filed in Advancement Services,Best Practices,Donor Databases,Fundraising,Prospect Research One Response so far

Should You Delete Donor Records?

I was recently contacted by the vendor behind a new cloud-based donor management system with this question: We have noticed that our clients have become much more conscious about archiving/deleting old donor/prospect records because our pricing model is based on the number of records.  After talking with some clients, it seems opinions vary wildly regarding […]

Filed in Advancement Services,Best Practices,Databases,Donor Databases,Fundraising 5 Comments so far

Reigning in shadow databases

The following story, posted with permission, was sent to the FUNDSVCS list in response to a question about how to reign in schools and departments at a university that keep their own shadow databases of contacts. The response hit the nail on the head: We started working on folding shadow databases into (Raiser’s Edge, our […]

Filed in Advancement Services,Best Practices,Databases,Donor Databases No Responses yet

On the value of donor database ratings

A colleague forwarded the following email from a vendor and asked how I think a potential buyer should respond.  I’ve redacted the message to anonymize the vendor: Dear ____, I thought you might be interested in a recent analysis of low cost fundraising software, conducted jointly by independent organizations Idealware and N-TEN. If you are […]

Filed in Donor Databases,Nonprofit Management,Nonprofit Technology,Software No Responses yet

More nonprofit software mergers and acquisitions

Last year the big news in my industry was Blackbaud’s acquisition of Convio and the merger/acquisition of Datatel and Sungard Higher Education (now called Ellucian).  2013 is off to a bang with Accel-KKR’s acquisition of Sage’s Nonprofit Solutions Group and iModules acquisition of Harris Connect. The Sage staff I’ve talked to can’t comment publicly until […]

Filed in Advancement Services,Alumni Relations,Databases,Donor Databases,Software 3 Comments so far

Training on your new database

A question was posted to a listserve for nonprofit techies looking for tips on training staff on a new database.  I discussed training at a high level on page 13 of this chapter from CASE’s Handbook of Institutional Advancement.  Here are some more detailed rules of thumb: 90% of training is forgotten within the first […]

Filed in Advancement Services,Best Practices,Databases,Donor Databases,IT Management,Nonprofit Management,Nonprofit Technology 2 Comments so far

Maybe It’s Not Your Database, It’s You

I’m working on an article with the title, “Maybe It’s Not Your Database, It’s You.”  The premise is that complaints about an organization’s database may be misdirected: the problem is how the system is being managed (aka management problems disguised as technology problems).  Now, it’s certainly possible that an organization chose the wrong database to […]

Filed in Databases,Donor Databases,IT Management,Nonprofit Technology 5 Comments so far

Blackbaud kills Common Ground: So What?

According to the Foundation Center’s analysis of data from the National Center for Charitable Statistics, there are approximately 1.5 million nonprofits in the U.S. According to the Q&A that Idealware conducted with Blackbaud, approximately 400 nonprofits are using the version of Common Ground that’s being killed. That’s about .026 percent of U.S. nonprofits. Obviously, if […]

Filed in Advancement Services,Databases,Donor Databases,Fundraising,IT Management,Nonprofit Technology,Software One Response so far

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