Archive for the Tag 'IT Management'

An Eleven Step Program to Cure Shiny Object Syndrome

NTEN just published of mine called “An Eleven Step Program to Cure Shiny Object Syndrome” (technically, they reprinted an article that AFP will publish this summer). My co-conspirators were Dahna Goldstein, Marc Baizman, and Tracy Kronzak. The four of us, plus Vered Meir, will be leading a workshop on the topic of shiny object avoidance at […]

Filed in Best Practices,IT Management,Nonprofit Management,Nonprofit Technology,NTEN No Responses yet

New book: “Advancement Services: Enhancing Fundraising Success”

CASE has just published the third edition of its guide to Advancement Services. The title of this edition is ”Advancement Services: Enhancing Fundraising Success.” The book was a labor of love for over 2 years by 25 of advancement services professionals, led and edited by the esteemed John Taylor. I’m honored to have written two chapters. You […]

Filed in Advancement Services,Best Practices,Donor Databases,IT Management,Nonprofit Management,Nonprofit Technology,Prospect Research No Responses yet

Robert on the (Internet) radio

This Friday, October 16 at 1 pm Eastern time, Nonprofit Radio will be broadcasting a discussion with me, Tracy Kronzak of Bright Step Partners; Marc Baizman of the Salesforce Foundation; and Dahna Goldstein of Altum. We’ll be talking about how people and processes can be the real culprits behind technology problems. Links to listen live […]

Filed in Best Practices,IT Management,Nonprofit Management,Nonprofit Technology No Responses yet

What to Do When Technology Isn’t Your Problem

Copyright P. S. Mueller http://www.psmueller.com/ Does it feel like you never find the right combination of technologies to just make things work? Do you lie awake at night and wonder how everything is going to get done, or why a new project was just dumped on your plate? If you technology decisions at your organization are […]

Filed in Best Practices,IT Management,Nonprofit Management,Nonprofit Technology 3 Comments so far

Training on your new database

A question was posted to a listserve for nonprofit techies looking for tips on training staff on a new database.  I discussed training at a high level on page 13 of this chapter from CASE’s Handbook of Institutional Advancement.  Here are some more detailed rules of thumb: 90% of training is forgotten within the first […]

Filed in Advancement Services,Best Practices,Databases,Donor Databases,IT Management,Nonprofit Management,Nonprofit Technology 2 Comments so far

Maybe It’s Not Your Database, It’s You

  I’m working on an article with the title, “Maybe It’s Not Your Database, It’s You.”  The premise is that complaints about an organization’s database may be misdirected: the problem is how the system is being managed (aka management problems disguised as technology problems).  Now, it’s certainly possible that an organization chose the wrong database […]

Filed in Databases,Donor Databases,IT Management,Nonprofit Technology 5 Comments so far

Predictions for Nonprofit Fundraising Technology in 2012

NTEN published my somewhat snarky predictions for nonprofits’ use of fundraising technologies in 2012. My overall predictions are that most things will be pretty much the same as last year (and 2010 and 2009, etc.): many nonprofits will struggle with out-of-date systems.  No surprise — many will also lack the funding to replace them.  But […]

Filed in Advancement Services,Fundraising,IT Management,Mobile Communications,Nonprofit Management,Nonprofit Technology,NTEN,Online Fundraising,Social Media,Web,Web 2.0 No Responses yet

New article: Take Control of your Organization’s Data

NTEN just published a short piece of mine on data management in their Change magazine.  It’s in their DIY series — short tips for implementing something for your organization without extensive tech know-how or extra budget.  The topic they gave me was managing decentralized data entry.

Filed in Advancement Services,Databases,Donor Databases,IT Management,Nonprofit Management,Nonprofit Technology No Responses yet

Thinking about a donor database selection workshop

I’m planning a new workshop on selecting donor databases, focusing on the question, “Why is this so friggin’ complicated?”  Some initial thoughts: The maxim “Fast, cheap, or good–pick two” is true. You want the technology to be forward-looking but also want to avoid shiny object syndrome. You want to make a reasonably quick decision but […]

Filed in Advancement Services,Databases,Donor Databases,IT Management,Nonprofit Technology No Responses yet

Firefox error: sec_error_untrusted_issuer

I picked up some malware recently and one of the many annoyances it caused was problems with Firefox’s security settings.  When visiting secure (https:) web sites Firefox would say “the connection is untrusted.” When I said I wanted to trust the site and add an exception for it I would get a “sec_error_untrusted_issuer” error.  When […]

Filed in IT Management 15 Comments so far

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