Archive for the Tag 'Nonprofit Management'

An Eleven Step Program to Cure Shiny Object Syndrome

NTEN just published of mine called “An Eleven Step Program to Cure Shiny Object Syndrome” (technically, they reprinted an article that AFP will publish this summer). My co-conspirators were Dahna Goldstein, Marc Baizman, and Tracy Kronzak. The four of us, plus Vered Meir, will be leading a workshop on the topic of shiny object avoidance at […]

Filed in Best Practices,IT Management,Nonprofit Management,Nonprofit Technology,NTEN No Responses yet

New book: “Advancement Services: Enhancing Fundraising Success”

CASE has just published the third edition of its guide to Advancement Services. The title of this edition is ”Advancement Services: Enhancing Fundraising Success.” The book was a labor of love for over 2 years by 25 of advancement services professionals, led and edited by the esteemed John Taylor. I’m honored to have written two chapters. You […]

Filed in Advancement Services,Best Practices,Donor Databases,IT Management,Nonprofit Management,Nonprofit Technology,Prospect Research No Responses yet

Robert on the (Internet) radio

This Friday, October 16 at 1 pm Eastern time, Nonprofit Radio will be broadcasting a discussion with me, Tracy Kronzak of Bright Step Partners; Marc Baizman of the Salesforce Foundation; and Dahna Goldstein of Altum. We’ll be talking about how people and processes can be the real culprits behind technology problems. Links to listen live […]

Filed in Best Practices,IT Management,Nonprofit Management,Nonprofit Technology No Responses yet

What to Do When Technology Isn’t Your Problem

Copyright P. S. Mueller Does it feel like you never find the right combination of technologies to just make things work? Do you lie awake at night and wonder how everything is going to get done, or why a new project was just dumped on your plate? If you technology decisions at your organization are […]

Filed in Best Practices,IT Management,Nonprofit Management,Nonprofit Technology 3 Comments so far

On the value of donor database ratings

A colleague forwarded the following email from a vendor and asked how I think a potential buyer should respond.  I’ve redacted the message to anonymize the vendor: Dear ____, I thought you might be interested in a recent analysis of low cost fundraising software, conducted jointly by independent organizations Idealware and N-TEN. If you are […]

Filed in Donor Databases,Nonprofit Management,Nonprofit Technology,Software No Responses yet

Training on your new database

A question was posted to a listserve for nonprofit techies looking for tips on training staff on a new database.  I discussed training at a high level on page 13 of this chapter from CASE’s Handbook of Institutional Advancement.  Here are some more detailed rules of thumb: 90% of training is forgotten within the first […]

Filed in Advancement Services,Best Practices,Databases,Donor Databases,IT Management,Nonprofit Management,Nonprofit Technology 2 Comments so far

ROI for a donor database

My colleague Charlie Hunsaker posted the following question on the FUNDSVCS Advancement Services listserve: I have two clients who are looking for new systems and want a “cost justification” for their acquisition to share with their management. Probably an issue that we should all be looking at. So with some background, I’ve got some questions. […]

Filed in Advancement Services,Donor Databases,Fundraising,Nonprofit Technology One Response so far

Predictions for Nonprofit Fundraising Technology in 2012

NTEN published my somewhat snarky predictions for nonprofits’ use of fundraising technologies in 2012. My overall predictions are that most things will be pretty much the same as last year (and 2010 and 2009, etc.): many nonprofits will struggle with out-of-date systems.  No surprise — many will also lack the funding to replace them.  But […]

Filed in Advancement Services,Fundraising,IT Management,Mobile Communications,Nonprofit Management,Nonprofit Technology,NTEN,Online Fundraising,Social Media,Web,Web 2.0 No Responses yet

New article: Take Control of your Organization’s Data

NTEN just published a short piece of mine on data management in their Change magazine.  It’s in their DIY series — short tips for implementing something for your organization without extensive tech know-how or extra budget.  The topic they gave me was managing decentralized data entry.

Filed in Advancement Services,Databases,Donor Databases,IT Management,Nonprofit Management,Nonprofit Technology No Responses yet

Going from Accidental Techie to Technology Leader

I just wrote a guest blog post for NTEN on the topic of moving from an accidental techie role to a leadership role.  Last July, Holly Ross wrote that it was time to retire the phrase “accidental techie”. She said, “it’s not very nice to call anyone an accidental anything. What’s really gotten under my […]

Filed in Advancement Services,IT Management,Nonprofit Management,Nonprofit Technology One Response so far

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