Archive for the Tag 'Nonprofit Technology'

On the value of donor database ratings

A colleague forwarded the following email from a vendor and asked how I think a potential buyer should respond.  I’ve redacted the message to anonymize the vendor: Dear ____, I thought you might be interested in a recent analysis of low cost fundraising software, conducted jointly by independent organizations Idealware and N-TEN. If you are […]

Filed in Donor Databases,Nonprofit Management,Nonprofit Technology,Software No Responses yet

Training on your new database

A question was posted to a listserve for nonprofit techies looking for tips on training staff on a new database.  I discussed training at a high level on page 13 of this chapter from CASE’s Handbook of Institutional Advancement.  Here are some more detailed rules of thumb: 90% of training is forgotten within the first […]

Filed in Advancement Services,Databases,Donor Databases,IT Management,Nonprofit Management,Nonprofit Technology 2 Comments so far

Maybe It’s Not Your Database, It’s You

I’m working on an article with the title, “Maybe It’s Not Your Database, It’s You.”  The premise is that complaints about an organization’s database may be misdirected: the problem is how the system is being managed (aka management problems disguised as technology problems).  Now, it’s certainly possible that an organization chose the wrong database to […]

Filed in Databases,Donor Databases,IT Management,Nonprofit Technology 5 Comments so far

Blackbaud kills Common Ground: So What?

According to the Foundation Center’s analysis of data from the National Center for Charitable Statistics, there are approximately 1.5 million nonprofits in the U.S. According to the Q&A that Idealware conducted with Blackbaud, approximately 400 nonprofits are using the version of Common Ground that’s being killed. That’s about .026 percent of U.S. nonprofits. Obviously, if […]

Filed in Advancement Services,Databases,Donor Databases,Fundraising,IT Management,Nonprofit Technology,Software One Response so far

Blackbaud kills off Common Ground

Yesterday the news was that Blackbaud had laid off 50 employees it acquired when it bought Convio in May.  In what was said to be an unrelated development, they also announced the departure of Gene Austin, the former CEO of Convio. Today the news is that Blackbaud is killing off Common Ground, one of the […]

Filed in Advancement Services,Databases,Donor Databases,Fundraising,Nonprofit Technology,Software 61 Comments so far

ROI for a donor database

My colleague Charlie Hunsaker posted the following question on the FUNDSVCS Advancement Services listserve: I have two clients who are looking for new systems and want a “cost justification” for their acquisition to share with their management. Probably an issue that we should all be looking at. So with some background, I’ve got some questions. […]

Filed in Advancement Services,Donor Databases,Fundraising,Nonprofit Technology No Responses yet

Blackbaud’s acquisition of Convio is a done deal

Blackbaud completed its purchase of Convio.  The next adventure starts today, as we wait to see what the future holds for their various systems.

Filed in Advancement Services,Databases,Donor Databases,Email Marketing,Fundraising,Nonprofit Technology,Online Fundraising,Software No Responses yet

Blackbaud – Convio merger expected to close this week

The Department of Justice signed off on Blackbaud’s acquisition of Convio last week, and it looks like the deal will close this week.  This is just the beginning of the story.  I expect that it will take at least several months, and probably several years, before the dust settles and we know what’s left behind.  […]

Filed in Advancement Services,Cloud Computing,Databases,Donor Databases,Fundraising,Nonprofit Technology,Online Fundraising,Software No Responses yet

What’s a good donor database?

I’ve been enjoying the discussion in the Chronicle of Philanthropy’s LinkedIn group in response to the question, “What’s a good, affordable donor database program for a small non profit?” (you’ll probably need to join the group to read the responses).  There have been 120 responses so far, and they’ve been all over the map, from […]

Filed in Advancement Services,Donor Databases,Fundraising,Nonprofit Technology 5 Comments so far

Thoughts on the Blackbaud – Convio deal

Lots of people have already weighed in on Blackbaud’s purchase of Convio (two of my favorites: http://www.frogloop.com/care2blog/2012/1/18/blackbaud-buys-their-rival-convio-now-what.html and http://nonprofit-force.org/2012/01/20/the-convio-blackbaud-merger-one-customers-perspective/). Here my perspective.  Disclosures: I have clients that use both companies’ products, as well as products from their competitors, open source products, and homegrown solutions. I don’t invest in these or other companies that I advise […]

Filed in Advancement Services,Donor Databases,Fundraising,Nonprofit Technology,NTEN 15 Comments so far

Next Page »

Switch to our mobile site